As part of our commitment to improving patient care and easier access to our services we are introducing two new digital systems.
From May 2026, we will be using a system called Medlink to support Chronic Disease Management reviews. This system is already used by many GP practices across the UK.
If you are invited for an annual review, you will receive a message with a link to a personalised health questionnaire. This will ask you about your health and can be completed at a time that is convenient for you. Your responses will help the clinical team prepare for your review and ensure it is focused on your needs.
Further information can be found here
From 13th May 2026, we are also introducing Jackie, a digital receptionist, to support our Patient Services team and help reduce waiting times on the phone.
If you are unable to use our online services, Jackie will help you submit a request by asking you a series of questions, similar to those asked by our reception team. This will ensure your request is directed to the right person.
Further information is available here.
Find out how to make, change or cancel an appointment
If you need help with a non-urgent medical or admin request
Get a repeat prescription, find a pharmacy or ask a prescription question
Get a sick (fit) note for work or find out about self-certification
Get your recent test results and find out what to do next
Find out how to register and if you live in our catchment area
Report concerns about abuse, neglect, or bullying
Find the service and help you need.
The NHS website has a wealth of resources to help you find different services near you.
From May 2026, we will be using a system called Medlink to support Chronic Disease Management reviews. This system is…
From 13th May 2026 We are also introducing Jackie, a digital receptionist, to support our Patient Services team and help reduce…
A new version of the NHS App is being sent out slowly, so you might not get it straight away….
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